Privacy policy

Mervals operates this store and website, including all related information, content, features, tools, products and services (the "Services"). Mervals is powered by Shopify to provide you with a seamless shopping experience.

This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase from our Services.

By using our Services, you agree to this Privacy Policy.

Personal Information We Collect

We may collect the following types of personal information:

  • Contact details (name, address, email, phone number)
  • Payment information (card details, transaction data)
  • Account information (username, password, preferences)
  • Order activity (products viewed, purchases, returns)
  • Customer support communications
  • Device information (IP address, browser, device type)
  • Usage data (how you interact with our website)

How We Collect Information

  • Directly from you when you create an account or make a purchase
  • Automatically through cookies and tracking technologies
  • From third-party service providers (such as Shopify)

How We Use Your Information

We use your personal information to:

  • Process and fulfill orders
  • Provide customer support
  • Improve and personalize your shopping experience
  • Send updates, offers, and marketing communications
  • Prevent fraud and maintain security
  • Comply with legal obligations

Sharing Your Information

We may share your information with:

  • Shopify and service providers (payments, shipping, analytics)
  • Marketing and advertising partners
  • Authorities when required by law

Shopify

Our store is hosted on Shopify. Your data may be processed by Shopify to provide and improve the Services. Learn more at:

https://privacy.shopify.com

Third-Party Links

Our website may include links to third-party sites. We are not responsible for their privacy practices.

Children’s Privacy

Our Services are not intended for children under 16. We do not knowingly collect personal information from children.

Security & Retention

We take reasonable steps to protect your information, but no method is 100% secure. We retain data only as long as necessary.

Your Rights

Depending on your location, you may have rights to:

  • Access your data
  • Request correction or deletion
  • Opt out of marketing communications

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page.

Contact Us

If you have any questions, contact us at:

Email: support@mervals.com

Website: https://mervals.com